Corporate Information
Vietnamese Name: Cong ty TNHH Phan Van
International Name: Phan Van Company Limited
Abbreviation: Phan Van Co., Ltd
Industry: Tourism, Transportation & Hospitality
Tax Code: 0400558790
Legal Representative: Ms. Hang Phan (CEO)
Year Established: 2006 in Da Nang, Vietnam (originating from a transport cooperative since 1998)
Founded in the early 2000s, Phan Van Travel was established with the vision of becoming a trusted partner in tourism management and operations across Vietnam.
Starting from transportation and accommodation services in Da Nang—the leading tourism hub of Central Vietnam—the company has steadily expanded over the past two decades. Today, Phan Van Travel operates as a comprehensive Destination Management Company (DMC) with a strong presence across Central Vietnam and Phu Quoc, extending its network nationwide.
Over the course of more than 20 years, we have built a fully integrated service ecosystem, encompassing transportation, hotels, restaurants, tour guides, and comprehensive support services. This seamless connectivity enables us to deliver flexible solutions, mitigate risks, and optimize costs for international tour operators exploring Vietnam as a destination.
Beyond the goal of becoming a leading Destination Management Company (DMC) in Vietnam, Phan Van Travel aspires to create authentic travel experiences. We aim to be the bridge that connects international and domestic travelers with Vietnam’s culture, nature, and local communities. Through this, we contribute not only to the development of tourism in Da Nang and Vietnam but also to the growth of global tourism.
Our mission is to be your trusted companion in every journey. We provide seamless, end-to-end travel solutions tailored for international tour operators. With Phan Van Travel, every journey in Vietnam becomes smooth, safe, and worry-free.
From detailed planning and on-the-ground operations to handling contingencies and ensuring transparent procedures, we take care of every detail—allowing our partners to save time, reduce costs, and focus on delivering outstanding experiences to their customers.
True Guide (Authenticity): Transparency and integrity in every service, offering genuine cultural experiences and building lasting trust with partners.
Smooth Ride (Efficiency): Streamlined processes with 24/7 support, flexible customization, and rapid problem-solving to ensure uninterrupted operations.
Sustainable Journey (Responsibility): Commitment to green tourism, support for local communities, and heritage preservation—enhancing the reputation of international tour operators in the era of responsible travel.
At Phan Van Travel, our strength is built on the experience and dedication of our people. With a team of over 100 professionals and a strong leadership foundation, we are equipped to deliver excellence at every stage of travel management.
CEO – Hang Phan (Ms. Hana)
Successor of the founding generation, graduate of Towson University (USA), with nearly 15 years of experience in tourism management.
Founder – Mr. Thien Phan
Over 40 years of expertise in transportation and tourism, serving as a Strategic Advisor and Executive Committee Member of the Da Nang Transport Association.
Ms. Tham Ngo – Head of Supervisory Board: 30 years of experience in finance and risk control.
Mr. Truong Thi Vo – Deputy Director of Operations & Marketing: Specialist in digital marketing and hotel management.
Mr. Hung Dinh – Head of Technical Department: 45 years of experience in transportation and engineering.
Ms. Suong Phan – Head of Finance: 20 years of accounting and financial management expertise.
Mr. Hai Phan – Head of Transportation Department: 10 years of passenger transport management.
Ms. Thuy Nguyen – Head of Travel Department: 15 years of experience in international tour operations.
Tour Operations – Experienced specialists managing seamless itineraries.
Tour Guides – Licensed professionals with deep cultural knowledge.
Drivers & Technical Crew – Skilled and reliable, ensuring safety and comfort on every journey.
With an expanding workforce of hundreds of staff members, our team combines local expertise with international standards, ensuring every partner and traveler receives professional, reliable, and personalized service.
Phan Van Travel operates on a solid financial foundation with a charter capital of USD 2 million and total assets exceeding USD 7.5 million. Our ability to mobilize additional capital quickly (USD 200,000–800,000) ensures resilience, stability, and readiness to support large-scale operations.
Technology & Operations: Proprietary fleet of 100+ vehicles, in-house hotels and tours, and real-time local handling across Central Vietnam.
Network & Coverage: Strategic headquarters in Da Nang with 3 nationwide branches, providing 24/7 partner support.
International Expertise: Tailor-made services, cultural adaptation, and financial flexibility to minimize outbound risks for global tour operators.
One-Stop DMC with 20% Cost Savings
Phan Van Travel delivers a fully integrated, flexible ecosystem—combining owned fleet, hotels, and operational infrastructure—backed by strong financial capacity and a strategic base in Da Nang. This allows us to reduce operational costs by up to 20% while ensuring seamless, reliable, and value-driven travel management solutions.
At Phan Van Travel, we offer both ready-to-sell tours and tailor-made journeys to meet the needs of international travel partners flexibly.
Ready-to-Sell Tours
Standardized programs that are easy to launch immediately, providing speed, stability, and consistency for end customers.
Tailor-Made Journeys
Customized itineraries co-created with our partners—from research and pilot phases to performance evaluation—ensuring optimized experiences and cost efficiency.
With our one-stop ecosystem (owned fleet, hotels, and comprehensive support services) and strong financial foundation, we ensure seamless operations, flexible product development, and reliable partnerships. This allows B2B operators to expand and deliver outstanding travel experiences in Vietnam confidently.
Inbound Travel: 5–14 day itineraries for international visitors to Vietnam, featuring UNESCO heritage sites (Hue, Hoi An, Ha Long), adventure experiences (Sapa trekking, Mekong cruise), and beach resorts (Da Nang, Phu Quoc).
Outbound & Domestic Tours: International journeys for Vietnamese travelers and full-package domestic tours across North – Central – South Vietnam.
MICE & Team Building: Professional organization of meetings, incentives, conferences, exhibitions, and large-scale team building programs. Seamless coordination of transportation, hotels, restaurants, and tour guides.
Custom Tours: Fully personalized journeys including cooking classes, trekking, and eco-experiences. Partnership-based product development with 30–100% famtrip support for survey and testing.
Daily Tours & Travel Services: Half-day and full-day city tours, SIC/join-in options, FIT free-time packages, and stand-alone services (transportation, attraction tickets, hotels).
To complement our core tour operations, Phan Van Travel provides a wide range of support services tailored for B2B partners, ensuring convenience, safety, and cost-efficiency.
Private Transportation: Nationwide fleet ranging from 4–47 seats, including limousine, VIP, MICE, and famtrip services, with a strong focus on safety and reliability. Local cultural experiences (basket boat, lantern boat, cooking classes, trekking)
Hotels & Residences: Partnerships with 3★–5★ resorts across Vietnam, alongside our own Phan Van Hotel 1 & 2 in Da Nang.
Air Ticketing: Domestic and international flights with flexible booking, holding, rescheduling, and cancellation support.
Visa & Entry Services: Fast-track e-Visas for groups and individuals, special handling for complex cases, minimizing risks for partners.
Value-Added Services: Travel Insurance, International eSIM, Airport fast-track.
At Phan Van Travel, we actively adapt to evolving travel trends, offering innovative products and services that meet the expectations of modern travelers and international partners.
Regenerative Tourism: Journeys linked to conservation and community development, such as tree-planting initiatives and authentic craft village experiences in Central Vietnam.
Multi-Generational Travel: Balanced itineraries are designed to meet the diverse needs of families across different generations.
Wellness & Extended Stays: Programs featuring yoga, spa, meditation, and long-term accommodation for rest and rejuvenation.
Purpose-Driven Journeys: CSR-focused tours, volunteer activities, and meaningful community engagement experiences.
Complementary Support Services: Including flight booking, hotel reservations, visa processing, travel insurance, and more.
At Phan Van Travel, we deliver end-to-end travel solutions built on 4 core values: Guaranteed Quality – Competitive Pricing – Elevated Experiences – Flexible Customization
With an owned fleet of 100+ vehicles ranging from 4 to 47 seats, we operate 24/7 to ensure safety, punctuality, and comfort. Our transport services combine operational flexibility, transparent NET pricing, and rapid issue resolution to support international partners with confidence.
Representative Fleet Models:
Dcar Limousine (9 seats): Premium vehicle with modern interiors, ideal for small groups and short tours.
Ford Transit (18 seats) & Thaco Iveco (19 seats): Flexible and comfortable options, well-suited for families and small-to-medium groups.
Thaco Coach (29/34 seats): Professional touring coach with reclining seats, USB charging ports, onboard entertainment, and spacious luggage compartments.
Thaco Cruiser (47 seats): High-capacity, premium coach—perfect for large groups and MICE events.
Our transportation services are designed with two tiers of solutions, allowing B2B partners to easily select and optimize according to specific needs and cost efficiency:
a. Fixed Itinerary & Quotation Model
Features: Pre-set itineraries, 3,4, or 5 hotels, standard dining.
Best for: Partners seeking ready-made products with minimal customization.
Advantages: Time-saving, competitive pricing, straightforward process.
b. Exclusive Tour Development Service
Features: In-depth market research, product development tailored to client insights (e.g., India tours with vegetarian meals, cultural festivals, MICE). Flexible choices of destinations, dining, and hotels; option for exclusive contracts.
Best for: Partners looking for distinctive, sustainable solutions in Vietnam.
Advantages: Unique products, transparent pricing, full quality control.
Problem: The travel market has shifted from low-cost demand to personalized, flexible services for large, multicultural groups.
Solution: Leveraging second-generation leadership with 15+ years of experience and international education in the U.S., Phan Van Travel developed a one-stop model (tour + transportation + hotel, 20% cost saving), offering personalized services, 24/7 support, and sustainable MICE solutions.
Result: Successfully transformed into a B2B DMC, secured 3 international partners, increased inbound business by 20–30%, and achieved an NPS of 8/10.
Lesson: Heritage-based experiences, combined with international perspectives, create sustainable growth and appeal to diverse, multicultural audiences.
Problem: International Tour Operators face challenges with last-minute itinerary changes, large groups, special requirements (private kitchens, VIP limousines, weddings), and urgent problem-solving.
Solution: Phan Van Travel provided flexible coordination (100-vehicle fleet + hotels near airport and beach), real-time customization, 30–100% famtrip support, and distinctive itineraries.
Result: Delivered a successful 6D5N program (Hanoi – Ha Long – Da Nang, including a signature cruise and Ba Na Hills), achieved 20% cost savings, and an NPS of 8/10.
Lesson: Beyond being a service provider, Phan Van Travel positions itself as a trusted strategic partner with resources readily available to support international operators.
Problem: In international tours, sudden itinerary disruptions (e.g., new traffic regulations) often cause conflicts among guides, drivers, hotels, and Tour Operators, leading to delays, escalations, and client dissatisfaction.
Solution: Phan Van Travel intervened directly by clarifying regulations for drivers, guiding clients through the legal context, compensating guests with small gestures (such as complimentary water or bonus sightseeing), and leveraging hotel partnerships for additional support.
Result: Conflict resolved within 1 hour; all stakeholders satisfied (drivers and guides reassured, hotels cooperative, clients impressed by professionalism). Negative feedback was avoided, B2B partner return rate rose by 30%, and resolution costs reduced to only 5–10% of potential disputes.
Lesson: Step-by-step coordination and empathy for all stakeholders transform potential crises into opportunities to reinforce long-term relationships.
Conclusion
These three case studies demonstrate Phan Van Travel’s positioning as a strategic DMC in Vietnam, with:
Flexible one-stop solutions (tour, transportation, hotels, legal, MICE).
Strong financial capacity, resilient in crises.
Strategic Da Nang hub, a gateway for inbound markets.
Proven crisis management that ensures high satisfaction across stakeholders.
Phan Van Travel operates with full legal transparency and a strong financial foundation, supported by comprehensive certifications and licenses:
Business Registration Certificate: Charter capital of 51 billion VND.
International Travel License: Authorized for domestic, inbound, and outbound services, enabling us to serve both Vietnamese and international travelers.
Passenger Transport License: Ensures safe, professional, and legally compliant passenger transportation operations.
Vietnam–Laos Business License: Official authorization for managing and operating cross-border overland tours between Vietnam and Laos.
Legal Certifications
Professional Certifications
Licensed for international tour operations & certified international tour guides (Vietnam National Administration of Tourism).
Certifications in transport management & corporate legal compliance.
Awards & Recognitions
Commendations by Da Nang Tourism Association (2019–2024).
Multiple certificates of appreciation and honorary awards for active contributions to social, cultural, tourism, and community programs.
Industry Associations & Partnerships
Executive Board Member, Da Nang Transport Association.
Member of VCCI Da Nang, Da Nang Tourism Association, Da Nang Women Entrepreneurs Association, and Da Nang Culinary Association.
Leadership Achievements & Education
Selected among the Top 20 CEOs by the Government of Vietnam & VCCI–VIZ Germany for executive leadership training (Cohort 47).
Graduate of Towson University, USA.
Headquarters (Da Nang)
101 Duong Dinh Nghe, An Hai Ward, Da Nang (Tourism Center by the Beach)
Branch Offices
97 Tran Duy Chien, P. Son Tra, TP. Da Nang (Beachside)
438 Nguyen Tri Phuong, Hoa Cuong Ward, Da Nang City (Near Airport & City Center)
Garage Hub: Da Nang Beach Center
Regional Presence
An Giang
Kien Giang: Phu Quoc
Quang Tri: Bac Trach, Quang Tri
Gia Lai: Quy Nhon, Gia Lai
Contact Us
Hotline (24/7): (+84) 935 016 555
Mrs. Hana (Direct): (+84) 906 578 555
Email: info@phanvantravel.com | hana@phanvantravel.com
Connect with Us
LinkedIn | Instagram | WhatsApp | Facebook | TikTok | YouTube
Corporate Profile
Company Name: Phan Van Travel Co., Ltd.
CEO: Ms. Hang Phan
Established: 2006 in Da Nang, Vietnam (operating since 2003 as a transport cooperative)
We are always ready to support your business and travel needs — contact us today to explore partnership opportunities.
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